1. Refund Policy Overview
Thank you for choosing sandeepdahiya.com for your book purchases. We want to ensure your satisfaction with every transaction. Please read our Refund Policy carefully to understand your rights and responsibilities regarding refunds.
2. Book Purchases
Digital Products: Due to the nature of digital products (e.g., e-books), all sales are final. We do not offer refunds once the digital product has been downloaded or accessed.
Physical Products: If you receive a damaged or defective physical book, please contact us within [number of days, e.g., 14 days] of receiving the product. We will provide instructions on how to return the item and arrange for a replacement or refund.
3. Refund Process
To request a refund, please contact our customer service at [your contact email] within the specified time frame mentioned in Section 2. Include your order number, a description of the issue, and, if applicable, clear images of any damaged or defective items.
4. Eligibility Criteria
Refunds are subject to the following conditions:
The request is made within the specified time frame.
Digital products have not been downloaded or accessed.
Physical products are returned in their original condition, and any seals or packaging are intact.
5. Processing Time
Refunds will be processed within [number of days, e.g., 7 days] of receiving the request and verifying eligibility. The actual time it takes for the refund to reflect in your account may vary based on your payment method and financial institution.
6. Contact Information
If you have any questions or concerns regarding our Refund Policy, please contact us at [your contact email].
7. Changes to Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting to the website.
Thank you for choosing sandeepdahiya.com. We appreciate your understanding of our Refund Policy.